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Foundation Matters

2021 Festival of Houses and Gardens – Sales Policy

Posted: October 22, 2020

2021 FESTIVAL TICKET SALES POLICY (Updated March 15, 2021)

These sales policies apply to all 2021 Festival of Houses and Gardens events.

1. All ticket purchases for events that are NOT virtual are refundable until April 1, 2021. Tickets for virtual events are non-refundable. After April 1, refunds will only be granted if HCF cancels the event due to COVID concerns. Processing fees are not refunded.

2. The City of Charleston currently has a mask ordinance in place that requires face coverings over the mouth and nose for both indoor and outdoor activities. For the safety of all, guests are required to wear masks. Guests who do not comply with the ordinance will be asked to leave the event and no refunds will be given.

3. All events (except for the Photography Walkabouts) occur rain or shine. Please prepare for inclement weather if forecasted. In the event of inclement weather, the Photography Walkabout will be rescheduled for the afternoon or following Sunday morning. Ticket holders will be notified via email if weather is causing a delay.

4. Tickets are not mailed in advance. Your email confirmation is your proof of purchase. Please read and save your confirmation as you will need to show your proof of purchase for admission. TOUR ticketholders – see #5 about where to pick up your map and credentials.

5. For the safety of all our guests and out of respect for our homeowners, pets are not permitted on any kind of tour. This includes Glorious Garden Tours, Morning History Walks and Morning Photography Walkabouts.

6. TOUR Glorious Gardens: TOUR ticketholders must pick up TOUR credentials at the Festival Ticket Office*. Tour maps and credentials will be available for pick-up beginning April 19th.  You will be required to show your proof of purchase / email confirmation and a photo ID that matches the name on the confirmation to receive your TOUR credentials and map. Each person on a TOUR must have valid credentials for admission to tour sites.

7. Ticketholders to all other Festival events (Live Like a Local events, Food for Thought lectures, or Morning History Walks) will be asked to present proof of purchase / email confirmation and a photo ID at the event venue for admission. You do not need to pick up credentials in advance for events in these categories.

8. If you are unable to use your Festival tickets, you may contact the Festival Ticket Office to activate one of these options:

a. Exchange your unused tickets for another event during the 2021 Festival for an exchange fee of $10 per ticket plus the higher ticket price difference, contingent on availability and approval. Partial refunds are not given for exchanges to lower-priced tickets.

b. Donate your unused tickets to HCF as a tax-deductible gift. An acknowledgment of your donation will be provided.

*Festival Ticket Office Information:
Location: New in 2021 – Historic Charleston Foundation Headquarters | 40 East Bay Street
In Person Hours: April 19th – May 21st | Monday – Friday from 9 am to 4 pm
Contact:  (843) 722-3405 | [email protected]
Mailing Address: Historic Charleston Foundation | PO Box 1120 | Charleston, SC 29402

8 responses to “2021 Festival of Houses and Gardens – Sales Policy”

  1. Linda Schweickert says:

    Dahlia, our 10lb dog will be travelling with us. Is she allowed on the outdoor garden tours?

    • Blair Phillips says:

      Thank you for your interest in Historic Charleston Foundations’s Glorious Garden Tours. We appreciate your question. As much as we would like to allow Dahlia to tag along on the tour, pets are not permitted on tour. Please tell Dahlia not to be mad at us. We are big dog lovers and wish we could bring out pets also.

  2. Eunice Freeman says:

    Would like information on what a senior group would like to see for historic homes and gardens. Also, are homes open??
    Also, ticket prices.

    843-347-0743

    • Holland Williams says:

      Hi. We’re offering the Glorious Gardens tours this year. Due to COVID, there will be no interior tours this year. The garden tours are $75 per person.

  3. Are the virtual lunchtime tours $20 for the package, or $20 each?

  4. Kathleen M Bahrke says:

    We are planning to go to Charleston mid to late March 2022. When will the home and garden tour be in 2022? If you don’t know exactly, typically when is it? Just one weekend? Several weekends? consecutive days?

    • Holland Williams says:

      Hi Kathleen. Thank you for your interest! The Festival of Houses and Gardens typically runs mid-March – mid-April. We will determine the exact dates soon, but it will be in the same timeframe. Generally tours are held Wednesday – Sunday.

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